Privacy Policy

Last Updated: November 28, 2024

Key Privacy Highlights:

  • We protect children's privacy as required by COPPA
  • Parents have full control over their children's data
  • We do not sell personal information
  • We use industry-standard security measures

1. Introduction

Cosmo ("we," "our," or "us") is committed to protecting the privacy of children and their families. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from and about children under 13 and their parents or guardians.

2. Information We Collect

2.1 From Parents/Guardians

  • Name and contact information
  • Authentication credentials
  • Payment information (if applicable)
  • Communication preferences

2.2 From Children

  • Basic profile information
  • Learning progress and achievements
  • Content preferences
  • Usage patterns
  • Device information

2.3 Automatically Collected Information

  • Device identifiers
  • IP addresses
  • App usage statistics
  • Technical information

3. How We Use Information

3.1 Parent/Guardian Information

  • Account management
  • Communication about child's activities
  • Service updates and announcements
  • Support services

3.2 Child Information

  • Personalizing learning experience
  • Tracking educational progress
  • Recommending appropriate content
  • Implementing reward systems
  • Enabling parental monitoring

4. Information Sharing

4.1 We do not share children's personal information except:

  • With parent/guardian consent
  • To service providers who assist our operations
  • As required by law
  • To protect rights and safety

5. Parental Rights and Controls

5.1 Parents/guardians can:

  • Review child's personal information
  • Request deletion of information
  • Restrict information collection
  • Modify privacy settings
  • Control third-party access

6. Data Security

6.1 We implement appropriate measures to protect information:

  • Encryption of sensitive data
  • Secure data storage
  • Regular security audits
  • Access controls
  • Employee training

7. Children's Privacy Protection

7.1 We comply with:

  • Children's Online Privacy Protection Act (COPPA)
  • Similar international regulations
  • Industry best practices

8. Data Retention

8.1 We retain information as long as necessary

  • Parents can request deletion
  • Some information retained for legal requirements

9. International Users

9.1 Data may be processed in different countries

  • We ensure appropriate safeguards
  • We comply with applicable data transfer laws

10. Third-Party Services

10.1 Content Providers

  • Educational content partners
  • Entertainment providers
  • Analytics services

10.2 Service Providers

  • Hosting services
  • Payment processors
  • Analytics providers

11. Cookies and Tracking

11.1 We use:

  • Essential cookies for functionality
  • Analytics cookies with consent
  • No third-party tracking of children

12. Changes to Privacy Policy

  • We will notify of material changes
  • Continued use indicates acceptance
  • Parent/guardian consent required for children

13. Contact Information

For privacy concerns:

  • Email: karteek@cosmoapp.com
  • Address: 512/10, 91Springboard Outer Ring Road (ORR) Mahadevapura Service Lane, Outer Ring Rd, Mahadevapura, Bengaluru, Karnataka 560048

14. California Privacy Rights

14.1 California residents have additional rights regarding:

  • Personal information collection
  • Information sharing
  • Information deletion

15. European Privacy Rights

15.1 EU residents have rights regarding:

  • Data access
  • Data portability
  • Data correction
  • Data deletion

Contact Information

For privacy concerns:

Email: karteek@seecosmo.com

Address: 512/10, 91Springboard Outer Ring Road (ORR) Mahadevapura Service Lane, Outer Ring Rd, Mahadevapura, Bengaluru, Karnataka 560048